This Privacy Policy elaborates how Icon Surveyors collects and uses certain personal information through our company.

Icon Surveyors team ensure that your privacy is protected and our use of your personal information is governed by this Privacy Policy.

This Privacy Policy will be continuously assessed against new technologies, business practices and our clients’ needs. As we update and diversify our products and services, this Privacy Policy may evolve. We reserve the right, at our discretion, to change, modify, add, or remove portions from this Privacy Policy at any time. We will try to post any changes to this Privacy Policy before they become effective. If we make any material changes to this Privacy Policy, we will notify you here, by email or by means of a notice on our Site’s home page

What Data Do We Collect?

Icon Surveyors collects the following data:
  • Personal identification information (Name, email address, phone
    number, etc.)
  • Professional information (such as job title, department and name of
    organisation)
  • The content you provide (such as job and education history, comments,
    responses to questions)
  • Where you are not the legal owner of the property, we will request
    details from you as to your ability to act on behalf of the owners
    such as a Power of Attorney, Guardianship Order or Grant of Probate.
  • If we are dealing with an entity such as a company, trust or charity,
    we may need to obtain personal information for the beneficiaries of
    the entity and those in a position of control. This will include but
    is not limited to, identity and address documents. We may also need to
    collect information on other individuals who have an interest in the
    property who are not considered to be our customers.
  • Where we are working alongside third parties such as solicitors,
    architects, and other professionals we may need to share these
    documents on the basis of legitimate interests.

How Do We Collect Your Data?

You directly provide Icon Surveyors with most of the data we collect. We
collect data and process data when you:
  • Call or email us.
  • Voluntarily complete a postal enquiry.
  • Use or view our website via your browser’s cookies.
Our Company may also receive your data indirectly from the following
sources:
  • Third-party data from other companies we work with.

How Will We Use Your Data?

Under data protection legislation we are only permitted to use your
personal information if we have a legal basis for doing so. Icon
Surveyors collects your data for:
  • Where we need the information to perform the contract we have entered
    into with you.Voluntarily complete a postal enquiry.
  • Creating and managing files we set up with you as our client or
    appointing owner.
  • Evaluating your interest in employment and contacting you regarding
    possible employment with Icon Surveyors.
  • Operating, evaluating and improving our business (including developing
    new services; managing our communications; determining the
    effectiveness of and optimizing our advertising; analysing services,
    websites, mobile applications and any other digital assets;
    facilitating the functionality of our websites, and mobile
    applications and any other digital assets).
  • Enforcing our Terms and Conditions or other legal rights.
  • As may be required by applicable laws and regulations or requested by
    any judicial process or governmental agency having or claiming
    jurisdiction over Icon Surveyors.
Our Company may also receive your data indirectly from the following
sources:
  • Third-party data from other companies we work with.

How Do We Store Your Data?

Icon Surveyors store your personal information on a secure server and
use procedures designed to protect the personal information we collect
from unauthorised access, destruction, use, modification or disclosure.

Although we will take (and require our third-party providers to take)
commercially reasonable security precautions regarding your personal
information collected from and stored on the Site, due to the open
nature of the Internet, we cannot guarantee that any of your personal
information stored on our servers, or transmitted to or from a user,
will be free from unauthorized access, and we disclaim any liability for
any theft or loss of, unauthorized access or damage to, or interception
of any data or communications. By using the Site, you acknowledge that
you understand and agree to assume these risks.

The period for which we will keep your personal information will depend
on the type of service you have requested from us. The retention period
may be longer than the period for which we are providing services to you
where we have statutory or regulatory obligations to retain personal
information for a longer period, or where we may need to retain the
information in case of a legal claim.

What Are Your Data Protection Rights?

Icon Surveyors would like to make sure you are fully aware of all of
your data protection rights.
Every user is entitled to the following:
  1. The right to access – You have the right to request
    Icon Surveyors for copies of your personal data. We may charge you a
    small fee for this service.
  2. The right to rectification – You have the right to
    request that Icon Surveyors correct any information you believe is
    inaccurate. You also have the right to request Our Company to complete
    the information you believe is incomplete.
  3. The right to erasure – You have the right to request
    that Icon Surveyors erase your personal data, under certain
    conditions.
  4. The right to restrict processing – You have the right
    to request that Icon Surveyors restrict the processing of your
    personal data, under certain conditions.
  5. The right to object to processing – You have the
    right to object to Icon Surveyors’ processing of your personal data,
    under certain conditions.
  6. The right to data portability – You have the right to
    request that Icon Surveyors transfer the data that we have collected
    to another organization, or directly to you, under certain conditions.

Privacy Policies Of Other Websites

Our website contains links to other websites such as Trustpilot.com. Our
privacy policy applies only to our website, so if you click on a link to
another website, you should read their privacy policy.

Changes To Our Privacy Policy

Our Company keeps its privacy policy under regular review and places any
updates on this web page. This privacy policy was last updated on 8th
October 2019.

How To Contact Us

If you have any questions about our Company’s privacy policy, the data
we hold on you, or you would like to exercise one of your data
protection rights, please do not hesitate to contact us.

Email us at
info@iconsurveyors.co.uk

Call us: 020 7493 9087

Or write to us at Icon Surveyors, 3-8 Bolsover Street London W1W 6AB

How To Contact The Appropriate Authority

Should you wish to report a complaint or if you feel that Icon Surveyors
has not addressed your concern in a satisfactory manner, you may contact
the Information Commissioner’s Office.